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- RETURNS POLICY | Love Robyn
RETURNS POLICY So this is the really boring, but essential bit. A full returns policy is currently being drafted and will be available here soon. REFUNDS In short though, due to the personalised nature of our products, we are unable to accept returns unless one of the following apply: We have sent the incorrect item The item has arrived damaged We have incorrectly spelled any words etc on the item(s) AFTER you have proof read the designs If your return reason falls into another category, we may still be able to come to an arrangement. This remains at the managements discretion. POSTAGE QUERIES Should your item go missing on route to you we request: You allow up to 2 weeks from posting as advised by Royal Mail We will work alongside you, and Royal Mail, to locate your missing item We can only offer refunds/replacements on items paid Signed For, if you choose not to use this option then we cannot be held responsible for items going missing TIMESCALES Turnaround should always be available via our homepage or on our social media accounts. However, due to this being a small, family run business from our loving home, there may be occasions when this turnaround has to be extended on short notice. Should this affect your order in which it will be of no use past the date you expect your item (or a mutually agreed date), and provided we have no yet started it, you will be entitled to a full refund in this instance.
- ABOUT | Love Robyn
Love Robyn is a small, but growing, brand bringing business, occasion and personalised products from our home to yours! Have a look around, most items can be fully customised so don't think what you see is what you get. Why not use our live chat facility to see if what you're after can be done before you order. If the live chat is offline use our contact us page to get in touch or drop us an email . With a wide, and ever expanding range, there is bound to be something to suit all. If not, why not give us a message and ask? That is how many of our items have come around, by people asking. What is Love Robyn about? Why Love Robyn? Behind Love Robyn is a beautiful story of devotion. The owner and creator of all things, literally, of Love Robyn is Nadia. Throughout her life Nadia has always turned her hand to crafting in some shape or form. It was only after the birth of her daughter, Robyn, that she fell back in love with making paper type crafts again. From making a few pieces of business stationery for her sister (owner of Lilah Rae Studio) and some word art prints for her new daughter's nursery, the concept of Love Robyn had begun. Nadia's love for all things stationery and personalisation, as well as the amazing love for her daughter, has blossomed into establishing Love Robyn as a popular business within social media circles. 2021 will see some further expansion and growth and we cannot wait to see where it goes from here!
- OUR TEAM | Love Robyn
OUR TEAM COME BACK SOON WE ARE WORKING ON THIS PAGE!